How to Fix It When WhatsApp Voice Messages Aren't Working

There can be many different reasons why voice messaging isn't working, and each reason typically involves a different solution. But first, it's a good idea to narrow things down to the specific problem you're dealing with. Here's a look at them. You have a volume issue. If your phone or computer's speaker isn't working or is turned too low, you won't be able to hear the message.

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You're offline. You need to be online to receive voice messages; however, once you have downloaded the message, you can listen to it offline. WhatsApp is out of date. All smartphone apps need to be regularly updated, with older apps potentially causing issues. The WhatsApp servers are down. If WhatsApp is down, you can't access new voice messages. 

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Your permissions are set wrong. You need to have access to your microphone enabled to record a WhatsApp voice message. If you can't send or hear WhatsApp voice messages, try these troubleshooting tips. Not all these tips will relate to your issue. Some suggestions are aimed at those who can't send a voice message, while others are for those who can't receive or hear a voice message. Skip past any not relevant to your issue.

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Increase your phone volume. Can't hear a voice message? Check that your phone's volume is turned up. Get the person to re-send the message. If you've received the voice message and it sounds wrong or garbled, it might have occurred when the message was sent. Ask them to resend it to see if it's a problem on their end before troubleshooting your device.

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Restart your phone. It's a predictable fix, but often, if you simply restart your phone (or desktop if you're using WhatsApp web), the problem will fix itself. Update WhatsApp. If you're using an older version of WhatsApp, you may have problems with messaging. Keep it up-to-date. Check if WhatsApp is down. Checking if WhatsApp is down can fix a world of WhatsApp problems. If the servers are down, you may be able to view past messages, but not be able to download new ones. 

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